Accessibility Statement — Hygge Hospitality

Last updated: 15 September 2025

At Hygge Hospitality (“we”, “our”, “us”), we want our website to be accessible to everyone, including people who use assistive technologies. This statement explains the accessibility features we’ve built into the site, known limitations, and how you can request help or an alternative format.

Standard and scope

We have designed the site with accessibility best practice in mind and aim to meet WCAG 2.1 (Level AA) where practicable. The statement applies to content on pages hosted at https://www.teamhygge.com and to interactions with our contact forms.

What we’ve done to improve accessibility

We have implemented the following measures to make the site easier to use:

• Clear, consistent heading structure and semantic HTML so screen readers can navigate content easily.

• Descriptive alternative text for meaningful images and icons (where applicable).

• Logical tab order and visible focus indicators for keyboard navigation; interactive elements are reachable using a keyboard.

• Skip-to-content links and ARIA landmarks to help users move quickly around pages.

• Forms with properly associated labels, instructions and error messages so they work with assistive tech.

• Responsive layout and scalable text so content adapts to different screen sizes and user zoom settings.

• Captions or transcripts provided where we host video or audio content (when available).

• Reduced motion where possible and avoidance of autoplaying content that may cause distraction.

• Regular automated checks and manual spot-checks during site updates.

Third-party content and known limitations

Some content on our site may be provided by third parties (for example embedded social feeds, external booking widgets or documents). We do our best to ensure third-party content is accessible, but we do not control those services and cannot guarantee their accessibility. If you find an area that is difficult to use (for example, a PDF, embedded tool, map or social feed), please let us know and we will work to provide an alternative.

Help and alternative formats

If you have difficulty accessing any part of the site or would like information in an alternative format (for example large print, audio, or plain text), please contact us and we will provide support:

Hygge Hospitality
✉️ info@teamhygge.com
📞 07956 962431

When you contact us, please tell us: which page or content you need, the format you want, and the assistive technology (if any) you use. We aim to respond and help as soon as we can.

Feedback and reporting problems

We welcome feedback about accessibility. If you notice a problem or think we are not meeting the commitments above, please contact us using the details above and include a short description of the issue and the URL where you found it.

Technical information about this site’s accessibility

We strive to make the site compatible with commonly used assistive technologies and modern browsers. Techniques used include semantic markup ( headings, lists, buttons ), ARIA roles for landmarks and dynamic content, clear link text, and ensuring colour contrast meets recommended thresholds where possible.

Review

This statement was last updated on 15 September 2025 and will be reviewed periodically as we update the site and its features.